Transform Your Outdoor Space

Information We Collect

We collect personal information that you voluntarily provide to us when you contact us for services, request consultations, or interact with our website. This may include your name, email address, phone number, postal address, and project details.

How We Use Your Information

We use the information we collect to: provide landscaping services, respond to your inquiries, schedule consultations, send service updates, improve our services, and comply with legal obligations. We do not sell, trade, or share your personal information with third parties without your explicit consent.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure data transmission and storage protocols.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time by contacting us directly.

Contact Information

If you have questions about this privacy policy, please contact us at [email protected] or call +1 (303) 555-0187.

Last updated: December 2024

Service Agreement

By engaging Grounded Gardening's services, you agree to these terms and conditions. All work is performed according to industry standards and local regulations. Changes to project scope require written approval and may affect pricing and timeline.

Payment Terms

Payment schedules vary by project size. Typically, 50% is due upon contract signing, 25% at project midpoint, and 25% upon completion. Payment is due within 30 days of invoice date. Late payments may incur interest charges of 1.5% per month.

Warranties and Guarantees

We provide a one-year warranty on plant materials and installation workmanship, excluding acts of nature, improper maintenance, or vandalism. Hardscape installations are warranted for two years against defects in materials and workmanship.

Limitation of Liability

Our liability is limited to the contract value. We are not responsible for damage to underground utilities not properly marked, existing irrigation systems not disclosed, or consequences of soil conditions not apparent during initial assessment.

Cancellation Policy

Contracts may be cancelled within 72 hours of signing for a full refund. After commencement, cancellation fees apply based on work completed and materials ordered. Weather delays do not constitute grounds for penalty or cancellation.

Last updated: December 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and allow certain website functionality.

Types of Cookies We Use

Essential Cookies: Required for basic website functionality, including security and accessibility features.

Analytics Cookies: Help us understand how visitors interact with our website to improve user experience.

Preference Cookies: Remember your settings and preferences for future visits.

Managing Cookies

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality. Most browsers allow you to delete cookies, prevent their installation, or receive warnings before cookies are stored.

Third-Party Cookies

We may use third-party services like Google Analytics that place their own cookies. These services have their own privacy policies governing cookie use.

Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy. You may withdraw consent by clearing your browser cookies and adjusting your browser settings.

Last updated: December 2024

Copyright Respect

Grounded Gardening respects the intellectual property rights of others and expects users of our website to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond appropriately to valid copyright infringement notices.

Reporting Copyright Infringement

If you believe that material on our website infringes your copyright, please provide our DMCA agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing and its location on our website
• Your contact information including address, telephone number, and email
• A statement that you have a good faith belief that use of the material is not authorized
• A statement that the information in the notification is accurate and under penalty of perjury

DMCA Agent Contact

Please send DMCA notices to:
Email: [email protected]
Phone: +1 (303) 555-0187
Address: 2847 Cherry Creek Drive South, Denver, CO 80209

Counter-Notification

If you believe material was removed in error, you may file a counter-notification with our DMCA agent including identification of the material, your contact information, and a statement under penalty of perjury that the material was removed by mistake.

Last updated: December 2024

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service to cover administrative costs.

Right to Rectification

You have the right to request correction of any information you believe is inaccurate or completion of information you believe is incomplete.

Right to Erasure

You have the right to request deletion of your personal data under certain conditions, including when the data is no longer necessary for the original purpose.

Right to Restrict Processing

You have the right to request restriction of processing your personal data under certain conditions, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to request transfer of data we have collected to another organization or directly to you under certain conditions.

Right to Object

You have the right to object to our processing of your personal data under certain conditions, including processing for direct marketing purposes.

Legal Basis for Processing

We process personal data based on: consent for marketing communications, contractual necessity for service delivery, legal obligations for tax and business records, and legitimate interests for business operations and improvement.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Typically, client data is retained for 7 years for tax and business purposes.

International Data Transfers

As a US-based company, your data is primarily processed within the United States. If we transfer data internationally, we ensure adequate protection through appropriate safeguards.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected] or +1 (303) 555-0187. We will respond within one month of your request.

Data Protection Officer

For questions about data protection, contact our Data Protection Officer at [email protected].

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not handled your personal data appropriately.

Last updated: December 2024